Terms and Conditions.

These Terms and Conditions ("Terms") govern your access to and use of socalsmedia.com and any related pages, forms, content, and services (the "Site") operated by Socals Media and Co LLC, operating as SoCalsMedia ("SoCalsMedia," "we," "us," or "our"). Please read them carefully. By using the Site, you agree to these Terms.

1Acceptance of These Terms

By accessing or using the Site, booking a call, submitting a form, or otherwise engaging with us through the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, please do not use the Site. If you use the Site on behalf of a business, you represent that you are authorized to bind that business to these Terms.

2About Us

The Site and services are provided by Socals Media and Co LLC, a California limited liability company operating as SoCalsMedia. SoCalsMedia is a performance creative agency that produces content and runs paid advertising for businesses. References to "we" or "us" mean Socals Media and Co LLC.

3Eligibility

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction, whichever is greater, and able to form a binding contract to use the Site or engage our services. By using the Site, you represent and warrant that you meet these requirements.

4Our Services

Through the Site we describe and offer marketing services, which may include funnel and landing page builds, creative production, paid advertising management, tracking setup, and lead follow-up systems. The Site itself is primarily informational. It lets you learn about us, view our work, submit an application, and book a call. Any actual engagement is defined and delivered under a separate Service Agreement and its order form.

5Client Engagements and the Service Agreement

Nothing on the Site is an offer that binds us to provide services. We decide which businesses we take on. If we agree to work together, the scope, deliverables, fees, ad spend, guarantee, and all other commercial terms are set out in a written Service Agreement signed by both parties. That Service Agreement, together with our Terms of Service and any order form or addenda, is the complete agreement for the engagement and controls over these Terms wherever they differ.

6Accounts and Security

Some features, such as a client portal, scheduling, or a shared dashboard, may require an account or access credentials. You are responsible for keeping your credentials confidential and for all activity under your account. Tell us promptly at cal@socalsmedia.com if you suspect any unauthorized use. We are not liable for loss arising from your failure to safeguard your credentials.

7Payments, Ad Spend, and Fees

Any fees for our services are stated in your Service Agreement and order form. Unless your Service Agreement says otherwise, advertising spend is funded by you, paid directly to the advertising platforms on accounts that you own and control. Advertising spend is never paid to us. Our fees are flat as stated in the Service Agreement. We do not take a percentage of your revenue. Amounts owed to us are due as set out in the Service Agreement and, unless stated otherwise, are non-refundable once services are performed.

8Performance Guarantee and Results Disclaimer

Any guarantee we offer, including a guarantee stated as a number of qualified leads within a set period, is a limited, defined guarantee that applies only under a signed Service Agreement and only if the conditions in that agreement are met. A "qualified lead" and any timeline are defined in the Service Agreement. A guarantee of leads is not a guarantee of sales, bookings, revenue, or income. Marketing outcomes depend on many factors we do not control, including your offer, pricing, staffing, follow-up, service quality, and market conditions.

9Income, Earnings and Results Disclaimer

We make no guarantee of revenue, income, or financial results. Any figures, case studies, testimonials, or examples shown on the Site reflect exceptional results and are not typical. They are not a promise or projection that you will achieve the same or similar results. Your results depend on your own effort, your business, and factors unique to you.

The figures, results, and performance metrics referenced on this website are based on the experiences of specific clients and campaigns managed by SoCals Media. These results are not typical and are not guaranteed. Individual results will vary based on factors including but not limited to: business type, market conditions, offer strength, ad budget, audience quality, operational execution, and prior marketing history. Any references to revenue, ROAS, close rates, lead volume, or walk-in counts reflect specific client outcomes under specific conditions and should not be interpreted as a promise, projection, or guarantee of future performance for any prospective client. SoCals Media does not guarantee any specific level of results. Past performance is not indicative of future results. All marketing involves risk, including the risk of loss of ad spend with no measurable return. Where case study metrics are referenced (e.g., ROAS, CTR, close rate, revenue added), these reflect data from actual campaigns but may not account for all variables, seasonal factors, or external conditions that influenced results. By engaging with SoCals Media, you acknowledge that results depend on execution by both parties and that no outcome is guaranteed.

10Testimonials, Case Studies, and Likeness

Testimonials and case studies on the Site are real and reflect the experience of the specific client shown. Because results vary, they should not be taken as average or as a promise of your outcome. Where we display a client's name, brand, results, or content, we do so with permission under the terms of our agreement with that client.

If you are a client, you grant us a limited, revocable license to use your business name, logo, the work we produce for you, and your results and testimonials in our portfolio and marketing, in a truthful manner consistent with applicable advertising rules. You may opt out of future use by contacting us in writing, and we will stop new uses within a reasonable time. For clients, this use is governed by the Service Agreement and any Testimonial and Likeness Addendum, which control over this Section.

11Intellectual Property

All content on the Site, including text, graphics, logos, layouts, video, frameworks, and the SoCalsMedia name and marks, is owned by us or our licensors and is protected by United States and international intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to view the Site for its intended purpose. You may not copy, reproduce, republish, scrape, frame, or create derivative works from the Site without our prior written consent. Ownership of work we produce for clients is governed by the Service Agreement.

12Your Submissions and Content License

When you submit information through a form, an application, a booking, or any communication, you represent that it is accurate and that you have the right to share it. You grant us a license to use what you submit for the purpose of responding to you, evaluating a possible engagement, and improving our services. Do not submit anything you do not have the right to share or that is confidential to a third party without authorization.

13Acceptable Use

You agree to use the Site lawfully and not to:

• Break any law or infringe anyone's rights.
• Copy, scrape, harvest, or systematically collect data from the Site.
• Upload or transmit malware, viruses, or any harmful code.
• Attempt to gain unauthorized access to the Site, our systems, or other users' accounts.
• Interfere with or disrupt the operation, security, or integrity of the Site.
• Use the Site to send spam or to harass or impersonate any person or entity.

We may suspend or terminate access for anyone who violates these Terms.

14AI-Assisted Features

Some features of the Site or our services may use artificial intelligence to support content creation and analysis. We do not use your inputs to train any publicly available AI model. Inputs may be processed by third-party AI service providers acting on our behalf under contractual confidentiality and data-processing limitations. Where AI is used to support a decision, a member of our team remains responsible for any outcome that affects you.

15Third-Party Services and Links

The Site relies on and may link to third-party services, such as scheduling tools, advertising platforms, form and CRM providers, and payment processors. Your use of those services is governed by their own terms and privacy policies. We do not control and are not responsible for third-party services, their content, or their availability. Links are provided for convenience and are not an endorsement.

16Communications, Messaging, and Call Recording Consent

By giving us your contact information or booking a call, you consent to be contacted by us by email, phone, and text message about your inquiry and our services. Message and data rates may apply, and you can opt out of marketing messages at any time by replying STOP or contacting us. Calls, including sales and onboarding calls, may be recorded for quality and training. By joining a call, you consent to that recording. If you do not consent, tell us before the call begins.

17Privacy and Data Protection

We process personal information in accordance with our Privacy Policy and applicable data protection laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). By using the Site, you acknowledge our data practices as described in the Privacy Policy, which is incorporated here by reference.

18No Professional Advice

The Site and our content are provided for general informational and educational purposes only. They are not legal, financial, tax, medical, or other professional advice, and no professional relationship is created by your use of the Site. You should get advice from a qualified professional before acting on anything you read here.

19DMCA Copyright Notices

If you believe your copyrighted work has been used on the Site in a way that constitutes infringement, please send a notice to cal@socalsmedia.com with the subject line "DMCA Notice." Your notice must include: identification of the copyrighted work; identification of the allegedly infringing material and its location; your contact information; a statement of good faith belief that the use is not authorized; and a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

20Disclaimer of Warranties

The Site is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, error free, or free of harmful components, or that any content is accurate or complete. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.

21Limitation of Liability

To the fullest extent permitted by law, SoCalsMedia and its members, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising from or related to your use of the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from or related to the Site is limited to one hundred US dollars (US $100.00). For paid engagements, the limitation of liability in the Service Agreement controls.

22Indemnification

You agree to indemnify, defend, and hold harmless SoCalsMedia and its members, officers, employees, and contractors from any claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Site, your submissions, or your violation of these Terms or of any law or third-party right.

23Governing Law and Venue

These Terms, and any dispute or claim arising from or relating to your use of the Site, are governed by the laws of the State of California, without regard to its conflict of laws rules, and, where applicable, the Federal Arbitration Act. Subject to the arbitration section below, you agree that any dispute will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

24Dispute Resolution, Arbitration, and Class Action Waiver

Most concerns can be resolved quickly. Before filing any claim, you agree to contact us first and give us thirty (30) days to try to resolve it informally. If we cannot resolve it, any dispute arising from or related to these Terms or the Site will be settled by binding arbitration administered in Los Angeles County, California, under the rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small claims court. You and we agree that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any class or representative action. If this class action waiver is found unenforceable, the rest of this section still applies. Nothing here waives a right that cannot be waived by law. For clients, the dispute resolution provisions of the Service Agreement control.

25Time Limit to Bring Claims

Any claim arising from or related to the Site or these Terms must be brought within one (1) year after the claim arose, or it is permanently barred, to the fullest extent permitted by law.

26Force Majeure

We are not liable for any failure or delay in operating the Site or delivering services caused by events beyond our reasonable control, including natural disasters, cyberattacks, pandemics, government action, labor disruptions, or third-party platform outages.

27Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Changes take effect when posted. Your continued use of the Site after changes are posted means you accept the updated Terms. Please review this page periodically.

28Termination

We may suspend or end your access to the Site at any time, with or without notice, for any reason, including a violation of these Terms. Provisions that by their nature should survive, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive termination.

29General

If any part of these Terms is found unenforceable, that part will be modified to the minimum extent necessary to be enforceable, or severed if that is not possible, and the rest stays in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent, and we may assign them to an affiliate or successor. These Terms, the Privacy Policy, and, for clients, the Service Agreement and the Terms of Service, are the entire agreement between you and us regarding the Site.

30Contact Us

Questions about these Terms? Contact Socals Media and Co LLC at:

Email: cal@socalsmedia.com
Phone: (424) 946-7655
Location: Los Angeles, California